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6 ans d'experience

Competences

government relations administrative support document preparation data entry customer service debt collection negotiation communication problem solving coordination reporting vehicle registration management confidential document handling multi‑tasking under pressure stakeholder liaison

Experience

Government Relations / Passport Representative & Administrative Officer

Ahmed Golden Wings Limousine – Al Saqr Al Thahabi Trading & Delivery Group

2023-01 -

Manage government relations and administrative transactions for the company, employees and drivers, acting as the primary Passport Representative (PRO). Follow up on passport, residency, identification, Ministry of Labour, Ministry of Commerce and Industry, and Ministry of Interior matters, including vehicle registrations, licensing and violations. Coordinate document preparation, submission and tracking with various government departments and the Public Prosecution. Maintain accurate records of employees, drivers, vehicles and transactions, providing daily reporting and administrative support to management while handling confidential documents and multiple cases under pressure.

Administrative / Passport & Government Relations Representative

Al-AZALY RENT A CAR-LIMOUSIN

2020-01 - 2023-12

Handled administrative and government‑related documentation, ensuring timely follow‑up on customer and company transactions. Prepared, organized and maintained official files, entered and updated case information in company systems, and submitted complaints via MOI online services. Managed vehicle‑related reports, registrations and clearance documents, and coordinated with police stations and public prosecution as needed. Delivered accurate record‑keeping and supported the team in meeting regulatory requirements.

Langues

Arabic

fluent

English