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Competences
Experience
Multi-Department Operations & Systems Manager
Private Education Center (Buxiban), Taiwan
2023-01 - 2026-08
Led the design and implementation of a school‑wide communication system based on the NVC model, improving clarity and reducing conflicts. Reduced annual staff turnover from over 60% to under 5% by restructuring processes and enhancing stakeholder communication. Built foundational operational systems from scratch, replacing unstructured workflows with scalable processes. Managed cross‑functional teams across multiple departments, overseeing project planning, resource allocation and performance monitoring. Utilized data‑driven analysis to continuously refine operational procedures.
ESL Teacher
Duke American School
2023-01 - 2026-08
Taught English as a Second Language to students from Pre‑K to Grade 6, adapting lesson plans to diverse learning needs and proficiency levels. Conducted private tutoring sessions to reinforce language acquisition and confidence. Implemented differentiated instruction strategies and formative assessments to track progress. Collaborated with curriculum designers to align classroom activities with school standards. Integrated technology tools such as interactive whiteboards and language learning platforms to enhance engagement.
ESL Teacher
Eagle American Institute (Guangpu Campus)
2020-01 - 2023-12
Delivered Level 3 ESL classes, ensuring consistent curriculum delivery and adherence to instructional standards. Facilitated classroom management and created a supportive learning environment for multilingual students. Designed supplemental materials and activities to reinforce language skills. Monitored student performance through regular assessments and provided targeted feedback. Coordinated with fellow teachers to align teaching methodologies and share best practices.
Formation
Bachelor of Science in Business Administration, University of the People
Langues
English
fluent
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