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Competences
Experience
Senior Branch Operations & Warehouse Lead (TEData Staff)
Telecom Egypt (WE)
2019-04 - 2025-09
Promoted to core staff for outstanding operational performance; directed full‑branch warehousing and hardware custody, managing receipt of routers, antennas, fiber devices, SIM cards and phones. Implemented daily, weekly and annual stocktaking cycles and reconciled physical stock with WMS/ERP, eliminating shrinkage. Audited thousands of serial numbers using advanced Excel tools with 100% fidelity. Coordinated supply‑chain communications, replenishment orders and inter‑branch transfers. Led field deployments of landline, fixed internet, IPTV and IP telephony services, handling end‑to‑end device delivery, RF scanning and configuration. Provided technical troubleshooting and stakeholder escalation, ensuring rapid fault resolution.
Field Operations & Warehouse Engineer
IBS Outsourcing (for Telecom Egypt WE)
2018-04 - 2019-04
Managed field logistics, hardware dispatches and technical deployments, achieving high operational efficiency. Oversaw inventory receipt, asset tracking and warehouse processes, supporting the core promotion to Telecom Egypt staff. Coordinated with central warehouses for replenishment and handled defect returns, ensuring accurate stock levels and zero‑loss targets.
Langues
Arabic
fluent
English
fluent
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