Sales Representative – Lubumbashi

About the role

Etihad Airways is seeking an ambitious Sales Representative to expand its presence in the Democratic Republic of the Congo. You will own a portfolio of travel‑trade and corporate customers, build strong relationships, and turn market opportunities into measurable sales results.

Key responsibilities

• Develop and execute sales plans for assigned accounts to meet revenue targets.
• Manage existing customer relationships while identifying and pursuing new business opportunities.
• Build trusted advisory relationships with travel agencies, corporate clients, and key commercial partners.
• Analyze market trends, competitor activity, and customer potential to prioritize revenue opportunities.
• Maintain a healthy pipeline and drive opportunities from engagement to conversion.
• Negotiate commercial agreements that balance customer needs with Etihad’s objectives.
• Collaborate with internal stakeholders and Etihad partners to create customer solutions and support commercial initiatives.
• Keep customers informed of Etihad products, services, and promotions.
• Update customer and sales activity in Etihad’s CRM system.

Required profile

• Minimum three years of experience in sales, account management, or business development.
• Proven track record of achieving or exceeding sales and revenue targets.
• Experience in airline sales is preferred, but strong B2B sales experience in travel or related sectors is acceptable.
• Excellent communication, negotiation, and relationship‑building abilities.

Required skills

• CRM usage