Specialist Investigator - Corporate Security
Vodafone
Description du poste
About the role
The Specialist Investigator works in the Corporate Security team, contributing to the development and execution of the CSRM department strategy in line with Vodacom Congo SA's goals and the Vodafone Way. The role investigates internal and external complaints and cases, recommends control measures to prevent and mitigate threats to Vodacom, advises CSRM on investigation standards compliant with DRC law, and liaises with law enforcement agencies and the judiciary on criminal matters.
Key responsibilities
- Lead and independently conduct investigations into fraud, crime, financial crimes, internal wrongdoing, ethics concerns and other allegations, following policy standards and DRC law
- Enforce precautionary suspensions where necessary and conduct end-to-end investigations, including interviews, evidence gathering, statement taking, analysis and report writing
- Collaborate with law enforcement, external law firms and other professionals, and take part in criminal, civil and disciplinary committee proceedings
- Travel throughout the region as required to conduct investigations
- Identify and recommend internal control measures to prevent economic crimes, compile disciplinary bundles and give evidence where required
- Liaise with all staff, clients, external complainants and stakeholders, and file records properly
Required profile
- At least five years of practical experience as a lawyer, judge, investigator or in a related field
- A law degree is essential; knowledge of criminal law, the Regulation of Investigatory Powers Act, the Data Protection Act and money laundering legislation is required
- Right to appear in court
- Experience in a corporate environment and in investigations under Vodacom policies and procedures
- Knowledge of telecommunications fraud is an advantage
Required skills
- Strong investigation skills, conflict management and risk assessment
- Excellent interpersonal and communication skills, and proficiency in report writing
- Ability to deliver results, follow procedures, work under pressure and plan and organize
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Salaires par métier
- French-Speaking Customer Support Specialist (Remote) 13
- Country Director – Democratic Republic of Congo 8
- French-English Customer Support Associate 7
- Remote French-English Customer Support Representative 6
- Remote French Bilingual Customer Support Representative 5
- French+English Bilingual Customer Service Representative 5
- Logistics Manager 5
- Chargé(e) de Gestion de l'Information Assistant 5
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