General Manager
Novotel Hotels · République démocratique du Congo
Description du poste
About the role
The General Manager will lead the overall management and strategic direction of an Accor hotel property. This senior role is responsible for driving profitability, ensuring compliance, and fostering a culture of service excellence.
Key responsibilities
- Lead the business in all aspects, setting strategic direction and operational targets.
- Maximize profit and manage financial performance of the property.
- Ensure full compliance with operating controls and relevant legislation.
- Participate actively in recruitment to select the best talent.
- Champion Heartists engagement and promote an inclusive, collaborative environment.
- Develop relationships with the local community.
- Drive a service culture across all hotel teams.
- Maintain product and service quality standards to exceed guest expectations.
- Promote the Accor brand and ensure consistent execution of brand standards.
Required profile
- Previous leadership experience within a comparable hotel brand or business.
- Passion for personal and team development.
- Strong relationship‑building abilities.
- Strategic, creative thinker with effective communication skills.
- Proven leader who can inspire and motivate others.
- Strong business acumen with a track record of delivering commercial performance and meeting KPIs.
Required skills
What we offer
- Opportunity to work with a globally recognized hospitality brand.
- Professional development and career growth within Accor’s global network.
- Collaborative and inclusive workplace culture.
- Dynamic environment focused on delivering exceptional guest experiences.
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Novotel Hotels
République démocratique du Congo
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