Agent Liquidity Admin Manager

About the role

Wave is looking for a resourceful and proactive Agent Liquidity Admin Manager to support the management of liquidity operations across the country. The role helps implement liquidity strategies, monitor cash availability across the agent network and keep field operations running smoothly. It is based in the Kinshasa office, with possible travel to field locations, and is a permanent position.

Key responsibilities

• Liquidity management: monitor liquidity levels nationwide, identify shortages or imbalances, support Regional Liquidity managers, use data to drive decisions, and interact with the product team to improve procedures and tools.
• Implement liquidity strategies and operational plans, conduct field research and investigations, and record and classify documents.
• Team leadership: lead a Liquidity Admin officer and field liquidity staff, coordinate daily activities, recruit and onboard team members with People Operations, monitor performance and promote clear communication.
• Risk and reporting: spot misconduct, theft or operational risks, prepare weekly and monthly reports, document processes and build reporting materials.
• Stakeholder management: build relationships with banking partners, Cash In Transit companies and others, and continuously improve liquidity processes and documentation.

Required profile

• 5 years of experience in liquidity management or a closely related operational role.
• Proven experience managing and supervising field teams, preferably in agent operations, cash management or cash-in-transit operations.
• Bachelor's degree or equivalent in Finance, Accounting, Business Management or a related field.
• Strong French; English is an added advantage.

Required skills

• Strong understanding of mobile money liquidity management and the challenges of keeping enough cash and electronic value across an agent network.
• Strong Excel skills, including data analysis, report building and trend interpretation.
• Analytical, problem-solving and process-documentation skills.

What we offer

• Competitive salary calculated by a transparent formula.
• Health insurance for yourself and your dependents.
• Parental leave (26 weeks for mothers, 4 weeks for fathers) and subsidized childcare.
• Gym membership subsidy, airtime reimbursement, free food and a nice office.

To apply, fill out the application form and upload a resume in English and a cover letter describing your interest in Wave and the role.