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Global People Services Specialist – HR Operations
PATH · République démocratique du Congo
Description du poste
About the role
PATH is seeking a Global People Services Specialist to ensure consistent, compliant, and high‑quality HR operations across the employee lifecycle. The role acts as a key enabler for the People function, delivering efficient service, maintaining data integrity, and providing a seamless experience for employees and managers worldwide.
Key responsibilities
- Execute end‑to‑end HR processes including hiring, onboarding, job changes, reductions in force, and exits.
- Prepare and manage employment documentation such as contracts, amendments, and letters.
- Coordinate onboarding logistics and support new hires, managers, and country teams.
- Manage off‑boarding, exit communications, and documentation.
- Provide employment verification and standard HR documentation on request.
- Handle HR inquiries via a ticketing system, offering Tier 1 support and ensuring SLA compliance.
- Maintain accurate HR data in Workday and support reporting with clean datasets.
- Track service‑delivery metrics and identify trends for continuous improvement.
- Support compliance initiatives, audit preparation, and risk escalation.
- Collaborate with Payroll, Finance, Legal, Compliance, and Safeguarding teams.
Required profile
- Strong understanding of HR lifecycle processes and employment documentation.
- Excellent organizational skills with attention to detail.
- Ability to manage multiple priorities in a global, fast‑paced environment.
- Effective communication skills for interacting with employees, managers, and cross‑functional partners.
Required skills
- Workday (HRIS) proficiency.
What we offer
- Opportunity to work for a global nonprofit dedicated to health equity.
- Collaborative, mission‑driven environment.
- Professional growth across diverse HR functions.
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PATH
République démocratique du Congo
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