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Global People Services Specialist – HR Operations

PATH · République démocratique du Congo

🇬🇧 English
Workday

Description du poste

About the role

PATH is seeking a Global People Services Specialist to ensure consistent, compliant, and high‑quality HR operations across the employee lifecycle. The role acts as a key enabler for the People function, delivering efficient service, maintaining data integrity, and providing a seamless experience for employees and managers worldwide.

Key responsibilities

  • Execute end‑to‑end HR processes including hiring, onboarding, job changes, reductions in force, and exits.
  • Prepare and manage employment documentation such as contracts, amendments, and letters.
  • Coordinate onboarding logistics and support new hires, managers, and country teams.
  • Manage off‑boarding, exit communications, and documentation.
  • Provide employment verification and standard HR documentation on request.
  • Handle HR inquiries via a ticketing system, offering Tier 1 support and ensuring SLA compliance.
  • Maintain accurate HR data in Workday and support reporting with clean datasets.
  • Track service‑delivery metrics and identify trends for continuous improvement.
  • Support compliance initiatives, audit preparation, and risk escalation.
  • Collaborate with Payroll, Finance, Legal, Compliance, and Safeguarding teams.

Required profile

  • Strong understanding of HR lifecycle processes and employment documentation.
  • Excellent organizational skills with attention to detail.
  • Ability to manage multiple priorities in a global, fast‑paced environment.
  • Effective communication skills for interacting with employees, managers, and cross‑functional partners.

Required skills

  • Workday (HRIS) proficiency.

What we offer

  • Opportunity to work for a global nonprofit dedicated to health equity.
  • Collaborative, mission‑driven environment.
  • Professional growth across diverse HR functions.

Questions fréquentes

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PATH

République démocratique du Congo