HR & Office Manager (DRC)

About the role

The HR & Office Manager will support daily HR operations while ensuring smooth office administration for BURN’s team in the Democratic Republic of Congo. This role combines people‑focused responsibilities with facilities management to create an efficient work environment.

Key responsibilities

• Manage end‑to‑end onboarding, including contracts, policy induction and documentation.
• Prepare payroll inputs and coordinate with Finance/Payroll for employees and casual staff.
• Develop, localise and maintain the employee handbook and HR policies; train staff on updates.
• Maintain confidential personnel records, monitor contract expiries and ensure valid contracts.
• Handle employee queries, support relations and disciplinary processes in line with local law.
• Coordinate performance appraisals, employee exits, medical check‑ups and work‑injury matters.
• Oversee day‑to‑day office functions: reception, visitor management, meeting rooms, communications and asset tracking.
• Ensure office facilities are fit for purpose, liaise with IT and service providers to maintain connectivity and equipment.
• Arrange travel and accommodation logistics and process office‑related invoices.

Required profile

• Bachelor’s degree in Human Resources, Management or a Higher Diploma in HR Management.
• Minimum three years of HR experience, including at least one year in a supervisory role.
• Strong knowledge of DRC labour law and ability to advise management on updates.
• Excellent data‑management capabilities and attention to confidentiality.

Required skills

• Advanced Excel proficiency.
• Familiarity with artificial intelligence tools.