Senior Manager Consumer Fixed Products

About the role

The Senior Manager Consumer Fixed Products leads the strategy, development and commercial execution of Vodacom Congo’s fixed broadband and home connectivity portfolio, including FTTH, Fixed Wireless Access and router solutions. Reporting to the Head of Products & Segments, the role is responsible for driving subscriber growth, revenue and customer satisfaction across residential and SOHO markets.

Key responsibilities

• Define and execute the FTTH and FWA product roadmap, creating tiered service packages and value‑added bundles.
• Develop multi‑year growth plans aligned with network expansion targets and geographical coverage.
• Lead product lifecycle management, from new launches through performance reviews, portfolio rationalisation and end‑of‑life decisions.
• Formulate pricing frameworks based on cost‑to‑serve, competitive benchmarks and customer willingness‑to‑pay to optimise margins.
• Design and implement promotional strategies in collaboration with Marketing and Loyalty teams.
• Oversee commercial negotiations with equipment suppliers, installation partners and value‑added service providers.
• Establish and monitor KPIs such as subscriber net additions, ARPU, churn, installation lead times, average throughput and NPS.
• Partner with Network Planning, Sales, Customer Operations, Finance, and Regulatory teams to ensure cross‑functional alignment and compliance.

Required profile

Required skills