Distribution Administration Manager

About the role

We are looking for a resourceful Distribution Administration Manager to support our fast‑growing user acquisition (Distribution) team in the Democratic Republic of the Congo. You will handle administrative functions, coordinate with distributors and interim firms, and ensure smooth operations as we scale.

Key responsibilities

• Support the user growth office and distribution teams from our Kinshasa office.
• Recruit, manage and track distributors according to internal policies.
• Request, dispatch and monitor usage of distribution‑related supplies and merchandising material.
• Develop and maintain performance dashboards, produce weekly/monthly reports and identify data inconsistencies.
• Activate/deactivate distributors, verify attendance and share performance with supervisors.
• Calculate distributor bonuses, prepare payment files and ensure timely payments.
• Serve as the main contact for interim firm partners employing hundreds of distributors.
• Maintain up‑to‑date contracts, follow up on invoices and bulk payment recharges.
• Troubleshoot technical issues faced by distributors and assist with recruitment and training arrangements.
• Organise alignment sessions with cross‑functional teams and help prioritize actions.
• Provide distributors access to relevant platforms (Slack, WhatsApp, etc.) and basic admin training.
• Track client issues during distribution, make outbound calls to new sign‑ups and collect data.
• Perform any other duties as assigned.

Required profile

• 3+ years experience in administrative operations (payroll, performance, training) in a fast‑growing environment.
• Proficient in French and a local language; English is a plus.
• University degree completed.
• Strong note‑taking, organizational and communication skills.
• Excellent computer skills, especially with spreadsheets.
• Experience leading networks of salespeople, agents or retail networks is an advantage.
• Experience running payroll for 20+ people and knowledge of DRC labour laws is a plus.

Required skills

• Google Maps
• Spreadsheets (Excel)

What we offer

• Competitive salary calculated with a transparent formula.
• 100% coverage of health‑care insurance premiums for you and dependents.
• Generous parental leave (26 weeks for mothers, 4 weeks for fathers) and subsidised childcare.
• Gym membership and fitness class subsidies.
• Airtime reimbursement.
• Free food and a modern office space.