Distribution Administration Manager
Wave Mobile Money · République démocratique du Congo
Description du poste
About the role
Wave is seeking a Distribution Administration Manager to support its user acquisition efforts in the Democratic Republic of the Congo. Based in Kinshasa, you will handle administrative functions for the Distribution team as the business scales.
Key responsibilities
- Support user growth office and distribution teams, ensuring distributors are recruited and managed per policy.
- Request, dispatch, and track distribution‑related supplies and maintain performance dashboards.
- Produce weekly and monthly reports, identify data inconsistencies, and manage distributor contracts, bonuses, and payments.
- Act as the main contact for interim firm partners, handle invoices, and troubleshoot technical issues.
- Assist with recruitment, training, and coordination of field teams, including logistics of stationery and merchandising.
Required profile
- 3+ years of experience in administrative operations, payroll or performance management.
- Proficient in French and a local language; English is a plus.
- University degree and strong organizational and communication skills.
- Experience with networks of salespeople or agents and knowledge of DRC labour laws is advantageous.
Required skills
- Advanced spreadsheet skills.
- Experience using Google Maps for logistics.
What we offer
- Competitive salary with transparent formula.
- 100% health insurance premium covered for you and dependents.
- Generous parental leave (26 weeks for mothers, 4 weeks for fathers) and subsidized childcare.
- Gym membership subsidy, airtime reimbursement, free food, and a modern office space.
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Salaires, guides et recherches en RD Congo.
Salaires par métier
- French-Speaking Customer Support Specialist (Remote) 13
- Country Director – Democratic Republic of Congo 8
- French-English Customer Support Associate 7
- Remote French-English Customer Support Representative 6
- Adjoint·e Chef de Mission aux Programmes 5
- Remote French Bilingual Customer Support Representative 5
- French+English Bilingual Customer Service Representative 5
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Wave Mobile Money
République démocratique du Congo
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