Manager, Charging and Recharge Systems

About the role

The Manager of Charging and Recharge Systems leads the Billing and IT department’s critical charging platforms. You will own the end‑to‑end lifecycle of these systems, ensuring reliable operation, security compliance, and continuous improvement.

Key responsibilities

• Provide technical leadership for all new charging and recharge projects, from design to production deployment.
• Manage day‑to‑day operations, including 24x7 support, incident resolution, and performance tuning.
• Collaborate with system owners, Oracle DBAs, developers, and external vendors to integrate new features and maintain system health.
• Oversee backup, disaster‑recovery, capacity, and release management for charging infrastructure.
• Ensure compliance with cyber‑security policies and GDPR requirements.
• Maintain documentation, operating plans, and change‑ticket approvals.
• Lead and mentor a team of permanent staff and contractors, reporting operational KPIs and SLAs.

Required profile

• Proven experience in managing large‑scale IT services, preferably in telecom billing or similar domains.
• Strong leadership and team‑management skills in a 24x7 support environment.
• Ability to coordinate across multiple technical and business teams.

Required skills

• Oracle Database administration
• Service‑Oriented Architecture (SOA) platforms
• Middleware technologies
• Cybersecurity and GDPR compliance
• Backup and disaster‑recovery procedures
• Performance and capacity management tools
• IT Service Management (incident, problem, change, release)

What we offer

• Opportunity to lead a strategic function within a dynamic telecom environment.
• Exposure to cutting‑edge charging and recharge technologies.
• Collaborative work culture with cross‑functional teams.