Solutions Engagement Supervisor

About the role

The Solutions Engagement Supervisor joins UPS to understand customer processes and business goals, translating them into value‑added logistics and supply‑chain solutions. The role supports small to mid‑scale, non‑complex projects across single or multiple sites, guiding implementation and post‑implementation analysis.

Key responsibilities

• Deliver product, service, and solutions training to internal and external stakeholders.
• Prepare and present project reports, validate budgets, and conduct post‑project user audits.
• Generate revenue through consultative sales activities and develop configurable solutions.
• Build and maintain productive internal and external business partnerships.
• Participate in pre‑ and post‑customer meetings to assess sales approaches and monitor customer needs.
• Review account information to identify opportunities and advise sales management on solution positioning.

Required profile

• Bachelor's degree or international equivalent.
• Fluent written and spoken English.
• Experience evaluating key financial indicators to shape account strategies (preferred).

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Access
• Microsoft Outlook

What we offer

• Permanent employment with UPS, a Fortune Global 500 company.
• Opportunities for professional growth within a global logistics network.