Virtual Assistant for Luxury Cleaning Service

About the role

We are a growing U.S.-based luxury cleaning service seeking a multifunctional Virtual Assistant to support our documentation, system setup, research, and social media efforts. This long‑term remote position is ideal for someone who enjoys structure, process improvement, and learning new tools.

Key responsibilities

• Organize and maintain internal documents (employee forms, agreements, SOPs, onboarding materials) in Google Drive or Dropbox, ensuring proper labeling and version control.
• Watch provided cleaning‑service videos, extract key steps, and convert them into written checklists and SOPs.
• Learn and assist with BookingKoala setup, aligning services, pricing, and descriptions with the website.
• Research competitors in the luxury cleaning market, summarizing pricing models, service structures, and positioning.
• Set up and manage social media accounts (Instagram, TikTok), repurpose content, draft captions, hashtags, and schedule posts.

Required profile

• Excellent written English with strong attention to detail.
• Highly organized, process‑driven, and able to follow instructions precisely.
• Proactive communicator who asks smart questions and works reliably.
• Comfortable learning new tools and systems.

Required skills

• Google Drive
• Dropbox
• BookingKoala
• Instagram
• TikTok