Account Assistant

About the role

OAK.SUPPORT is seeking a detail‑driven Account Assistant to join its growing Servicing Team. The role supports daily operational tasks, ensuring smooth case progression and professional communication with attorneys and medical providers.

Key responsibilities

• Maintain financial records and update medical liens.
• Coordinate billing activities and related documentation.
• Communicate regularly with the attorney and medical provider network.
• Serve as a primary contact for firms and providers.
• Help ensure cases move efficiently and professionally.
• Manage deadlines and work independently as needed.

Required profile

• Experience in medical lien management or financing.
• Background in the legal or personal injury field.
• Excellent customer service and communication abilities.
• Self‑motivated, dependable, and relationship‑focused.
• Comfortable managing deadlines and working independently.
• High school diploma or GED required.

Required skills

• Basic proficiency in Microsoft Excel.
• Basic proficiency in Microsoft Word.
• Basic proficiency in Microsoft Outlook.