Head of Systems and Operations – DR Congo

About the role

People in Need (PIN), a Czech-based NGO active in the Democratic Republic of Congo since 2008, is looking for a Head of Systems and Operations (HoSO) for its DRC mission. The HoSO is a core member of the Country Management Team and jointly ensures the effective, efficient and accountable management of the entire DRC Country Programme, sharing responsibility for its delivery. The post is based in Bukavu, reports to the Country Director and runs for 12 months with a possible extension.

Key responsibilities

• Strategically lead and continuously improve the key support functions: Procurement & Logistics, Finance, Human Resources and Administration
• Ensure an enabling environment for the Country Programme while keeping operations and systems compliant with PIN's and its donors' accountability requirements
• Lead the development and staff capacity building across departments in terms of systems and operations
• Manage quality and risk, and manage Human Resources and capacity development
• Manage finance and logistics and procurement
• Ensure external and internal compliance

Required profile

• Fluent spoken and written English and a working level of French
• Significant previous experience managing systems, particularly logistics
• Background in finance, operations or a combination of both
• Team management experience and ability to work independently
• Ability to handle a complex compliance agenda and to coordinate with diverse groups
• Analytical, systematic and proactive approach; project management experience is welcome

What we offer

• Salary based on PIN's scale, expected 3,250 - 3,700 EUR super gross
• Monthly subsistence allowance of 1,675 EUR and hardship allowance of 400 EUR (if applicable)
• Accommodation provided or monthly housing allowance
• 25 days holiday and 10 sick days, plus 10 extra days of rest and recreation leave
• Travel expense reimbursement, visa and vaccination costs, pre- and post-deployment medical check-ups, and travel health insurance
• 24/7 online medical support and free psychological consultations
• Free e-learning access, induction training and capacity-building, including HEAT

To apply, send your CV and a short cover letter through the application form; interviews are held on a rolling basis and the vacancy closes when filled.