Programme Development and Quality Coordinator

About the role

The Programme Development and Quality Coordinator (PDQC) provides strategic leadership on country strategy, programme development, quality, MEL, accountability, learning, communication and advocacy, partnerships and localisation. The role ensures programmes are relevant, needs- and evidence-based, technically sound, compliant with Concern's standards and aligned with the National Strategic Plan. It reports to the Programme Director and lines the MEL and accountability functions and the Grants Manager. The position is fixed-term (12 months), full-time, office-based with frequent field travel.

Key responsibilities

• Support the Programme Director in developing, reviewing and monitoring the National Strategic Plan and analyse context, needs and humanitarian developments to inform priorities.
• Contribute to funding priorities and provide strategic leadership for new programmes, including theories of change and intervention logic.
• Define and oversee the country programme quality framework, promote humanitarian standards and coordinate quality reviews and follow-up on evaluation recommendations.
• Lead the country MEL function, including results frameworks, indicators, data systems and dashboards, and oversee evaluations, research and learning reviews.
• Oversee accountability to communities, including feedback and complaints mechanisms, and ensure evidence informs proposals and donor reports.
• Line manage MEL and accountability managers and the Grants Manager, and represent Concern in strategic and technical forums.
• Take part in emergency preparedness and response and comply with Concern's policies, including safeguarding and the Code of Conduct.

Required profile

• At least five years' relevant field and/or headquarters experience in the humanitarian or international development sector.
• Fluency in written and spoken English and French; university degree in political science, economics, agriculture, development studies or a related field.
• Experience developing proposals for international NGOs and working with institutional donors, and strong experience across all stages of programme cycle management.
• Proven experience with national and local partners and rural communities, and with staff management and capacity strengthening.
• Willingness to travel regularly to programme areas, including rural and remote locations, for up to 50% of working time.

Required skills

• Good IT skills.
• Strong analytical, organisational and problem-solving skills, and excellent communication and influencing skills.
• Knowledge of equality, including gender and disability inclusion, protection and participatory approaches.