Senior Protection Associate

About the role

IOM, a UN-related organization, is recruiting a Senior Protection Assistant in the Democratic Republic of Congo to support migrant protection programmes, including Return, Readmission and Reintegration (RRR) and Counter Trafficking in Persons. The post is based in Kinshasa, reports directly to the Migrant Protection Officer and to the Migrant Protection and Assistance Coordinator, and is accountable for case management in line with international standards and IOM policies.

Key responsibilities

• Support the supervision and day-to-day management of migrant protection activities, including assistance to vulnerable migrants, counter-trafficking, case management and Assisted Voluntary Return and Reintegration (AVRR)
• Supervise protection caseworkers, monitor and report on their activities
• Identify protection risks and needs of vulnerable migrants and coordinate safe referrals to specialised services, including pre-departure counselling and return travel coordination
• Represent IOM in country-level coordination forums such as the Gender-Based Violence Sub-Working Group and the Protection Cluster, and build partnerships with government and non-government stakeholders
• Assess migrants' safety needs and support planning in line with IOM DRC standard operating procedures
• Ensure 100% compliance of data collection tools (MIMOSA) and timely data entry for supervised teams
• Lead training and on-the-job capacity building for staff and partners, and coordinate protection activities with other IOM sectors
• Help update tools and guidelines to fit the DRC context, mainstream gender and protection, and undertake duty travel as required

Required profile

• University degree with 5 years of relevant experience, or high school degree with 7 years of relevant experience
• At least 5 years of experience in migration and/or protection, including with mixed migrant populations such as trafficking victims
• Experience in case management, counter-trafficking, AVRR and/or gender-based violence, and in delivering protection training (required)
• Fluency in English and French (oral and written); Spanish is desirable
• Willingness to work overtime and to collaborate with people of different ethnic and religious backgrounds

Required skills

• Case management, project management and training delivery
• Proficiency in Microsoft Word and Excel
• Good written and oral communication, analytical skills and attention to detail