Strategic Information Officer - DRC

About the role

The Strategic Information Officer supports the Program Impact and Delivery unit in routine strategic information and programme monitoring tasks, ensuring site-level data quality and data management are completed on time and correctly. The postholder ensures site staff use standard data collection tools, carries out routine data verification and entry, supports the Senior Programme Manager with data analysis and reporting, and helps strengthen field staff capacity in M&E and reporting. The officer also oversees the implementation of the m2m digital service delivery applications.

Key responsibilities

• Data collection: ensure complete and accurate data, follow up missing reporting forms, implement data quality controls, train site staff on indicators and tools, capture m2m monthly and quarterly district data with the programmes team.
• Data quality management: keep service delivery tools well maintained, support monthly bi-directional data reconciliation between community and facility levels, monitor progress toward facility and district targets, and give technical support and troubleshooting to field staff.
• Training and development: identify training needs, recommend onsite training, develop monthly supportive supervision plans, and support the rollout of new initiatives.
• Routine reporting: take part in m2m annual reporting, extracting, capturing and cleaning data.
• External relationships: represent the department at health zone meetings, collaborate with partner organisations, and take part in health zone data quality and primary health care meetings.

Required profile

• Degree in Statistics, Demography, Economics or a related field.
• 2-3 years of relevant experience as an M&E officer, Strategic Information Officer or equivalent; preferably 2 years in an NGO environment.
• Fluent in French, proficient in English and fluent in local languages.

Required skills

• Proficiency in mobile data collection and digital health platforms such as CommCare and DHIS2, including technical support and troubleshooting.
• Data analysis and interpretation, including Excel or similar tools.
• Understanding of Microsoft Excel and Access.
• Basic understanding of HIV/AIDS indicators and performance tracking tools.

What we offer

• Full-time position in Kinshasa, reporting to the Senior Programme Manager.
• Competitive salary and performance-based incentives.
• Benefits covering health, retirement and leave.
• Opportunities for growth, leadership and professional development.