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Quality and Safety Manager – Workshop & Rebuilds

Epiroc · Kolwezi

Senior 🇬🇧 English
ISO standards Inspection and testing methods Mechanical assembly Rebuild processes Calibration processes

Description du poste

About the role

This role is critical to ensuring safe operations and consistent rebuild quality as Epiroc’s workshop volumes grow. The Quality and Safety Manager – Workshop & Rebuilds establishes and continuously improves quality and safety systems within the rebuild workshop environment, protecting people, assets and the company’s reputation.

Key responsibilities

  • Establish and maintain a robust Quality Management System, ensuring all rebuilds meet OEM standards, Epiroc procedures, and documented inspection, traceability and verification requirements.
  • Implement and enforce Epiroc safety standards across the workshop, lead audits and risk assessments, investigate incidents and drive corrective and preventive actions while fostering a strong safety culture.
  • Analyse field failures, warranty data and customer feedback to identify root causes, standardise rebuild methods and drive continuous improvements in reliability and efficiency.
  • Act as the quality focal point for customer issues, supporting timely investigation and resolution of field failures and warranty claims, reducing returns and warranty costs.
  • Develop and manage inspection standards, tools, calibration processes, quality documentation and reporting systems, supporting digital quality tracking where applicable.
  • Build quality and safety capability through training and awareness programmes and collaborate with operations, engineering, field service and customer support teams to improve end‑to‑end lifecycle quality.

Required profile

  • Degree or Diploma in Mechanical Engineering or a related technical discipline.
  • 8–15 years of experience in a quality function within an equipment assembly manufacturing plant; exposure to heavy machinery or mining equipment OEM environments preferred.
  • Strong knowledge of quality management systems (QMS, ISO standards), inspection and testing methods, mechanical assembly and rebuild processes, and root‑cause/failure analysis.
  • Proven problem‑solving ability, attention to detail, disciplined execution and strong safety leadership in workshop or manufacturing settings.
  • Ability to influence operational teams, enforce quality and safety compliance and communicate effectively through structured reporting and stakeholder engagement.

Required skills

  • Quality Management Systems (QMS)
  • ISO standards
  • Inspection and testing methods
  • Mechanical assembly
  • Rebuild processes
  • Root‑cause analysis
  • Calibration processes

What we offer

  • Opportunities for long‑term career growth and internal mobility across technical, operational, commercial and leadership roles.

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Epiroc

Kolwezi