Quality and Safety Manager – Workshop & Rebuilds
Epiroc · Kolwezi
Description du poste
About the role
This role is critical to ensuring safe operations and consistent rebuild quality as Epiroc’s workshop volumes grow. The Quality and Safety Manager – Workshop & Rebuilds establishes and continuously improves quality and safety systems within the rebuild workshop environment, protecting people, assets and the company’s reputation.
Key responsibilities
- Establish and maintain a robust Quality Management System, ensuring all rebuilds meet OEM standards, Epiroc procedures, and documented inspection, traceability and verification requirements.
- Implement and enforce Epiroc safety standards across the workshop, lead audits and risk assessments, investigate incidents and drive corrective and preventive actions while fostering a strong safety culture.
- Analyse field failures, warranty data and customer feedback to identify root causes, standardise rebuild methods and drive continuous improvements in reliability and efficiency.
- Act as the quality focal point for customer issues, supporting timely investigation and resolution of field failures and warranty claims, reducing returns and warranty costs.
- Develop and manage inspection standards, tools, calibration processes, quality documentation and reporting systems, supporting digital quality tracking where applicable.
- Build quality and safety capability through training and awareness programmes and collaborate with operations, engineering, field service and customer support teams to improve end‑to‑end lifecycle quality.
Required profile
- Degree or Diploma in Mechanical Engineering or a related technical discipline.
- 8–15 years of experience in a quality function within an equipment assembly manufacturing plant; exposure to heavy machinery or mining equipment OEM environments preferred.
- Strong knowledge of quality management systems (QMS, ISO standards), inspection and testing methods, mechanical assembly and rebuild processes, and root‑cause/failure analysis.
- Proven problem‑solving ability, attention to detail, disciplined execution and strong safety leadership in workshop or manufacturing settings.
- Ability to influence operational teams, enforce quality and safety compliance and communicate effectively through structured reporting and stakeholder engagement.
Required skills
- Quality Management Systems (QMS)
- ISO standards
- Inspection and testing methods
- Mechanical assembly
- Rebuild processes
- Root‑cause analysis
- Calibration processes
What we offer
- Opportunities for long‑term career growth and internal mobility across technical, operational, commercial and leadership roles.
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