Principal - Public Security Liaison

About the role

KCC SA, a Congolese copper and cobalt mining company operating in Kolwezi, Lualaba Province, is looking for a Principal Public Security Liaison. Reporting directly to the Manager Asset Protection, the incumbent ensures controlled, professional and documented liaison with public security forces and relevant authorities, in line with the company's security strategy, the Voluntary Principles on Security and Human Rights (VPSHR) and compliance requirements. The role also plays a key part in diplomacy, relationship management and risk assessment to protect the site's operations, reputation and security.

Key responsibilities

• Maintain regular, professional contact with authorized public safety points of contact, strengthen constructive working relationships within KCC's limits of responsibility, and coordinate strategic communications before, during and after operations.
• Embed VPSHR expectations in all interactions, raise awareness of proportionality and de-escalation, and escalate immediately any incidents or risks of excessive use of force, corruption or human rights violations.
• Monitor the implementation of the Memorandum of Understanding (MoU) and supporting arrangements, keep rigorous records (meeting minutes, deployments, incidents, agreed actions) and support periodic reviews of public forces' conduct.
• Assist security operations teams and the SOC during interventions needing public safety support, clarify roles and escalation levels, and formally document support requests based on assessed risks.
• Follow up incidents and investigations, preserve evidence and records of handover or detention, and work with legal and investigative teams to learn lessons for better future deployments.
• Work closely with the Social Performance team to avoid conflicting messages to communities and authorities, facilitate calm communication during tense situations and inform management of relational or reputational risks.

Required profile

• Bachelor's degree (Bac+5) in Law, Security Management, Criminology, Risk Management, Political Science, Public Administration, International Relations or a related discipline.
• Certification in VPSHR and incident management is an asset.
• At least 7 years of professional experience in public safety liaison, corporate security, law enforcement coordination, investigations, compliance or security management in high-risk mining environments, preferably in the DRC mining sector.
• Perfect command of French and intermediate professional English; fluency in Swahili or a local language is an asset.
• Diplomacy, integrity, discretion, stress management, judgment and organization.

Required skills

• Strong understanding of public safety protocols, MoU governance and escalation limits.
• In-depth knowledge of VPSHR standards, rules of use of force, de-escalation techniques and detention safeguards.
• Document management and reporting (reports, action logs, incident follow-ups) using Microsoft Office, SharePoint, etc.
• Understanding of Security Operations Centers, deployment plans, Threat Response Action Plans and the role of law enforcement in high-risk operations.