Thai Quality Assurance Lead (Remote)

About the role

This contract position is for a Thai Quality Assurance Lead who will remotely oversee the quality, consistency, and trainer performance across Thai AI training projects. You will ensure AI‑generated Thai content meets strict linguistic and cultural standards while providing clear, written feedback to contributors.

Key responsibilities

• Review AI‑generated Thai content and trainer/QA work against detailed project rubrics.
• Evaluate accuracy, fluency, grammar, spelling, tone, cultural appropriateness, and formatting.
• Provide precise written feedback in English and Thai.
• Identify recurring quality issues and communicate updates to trainers and QAs.
• Support onboarding of new contributors and maintain documentation.
• Activate and re‑engage contributors who are not working consistently.

Required profile

• Bachelor’s or Master’s degree in Thai, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance, or a related field.
• Native or near‑native Thai proficiency with strong reading and writing skills.
• Strong English proficiency for following guidelines and providing feedback.
• 3+ years of professional experience in Thai writing, editing, translation, localization, content QA, AI training, education, annotation, or similar workflows.
• Deep understanding of Thai grammar, spelling, punctuation, tone, register, politeness markers, and cultural context.
• Experience leading or supporting remote teams of trainers, annotators, reviewers, editors, or QAs is strongly preferred.

Required skills

• Discord
• Google Sheets