Warehouse Team Leader
Sandvik · Katanga
Description du poste
About the role
Sandvik Mining and Construction DRC is seeking a Warehouse Team Leader to manage daily workshop operations in Lubumbashi. You will ensure safe, efficient, and timely maintenance and repair services that meet customer expectations and business goals.
Key responsibilities
- Lead, coach and support workshop staff to achieve performance targets.
- Plan, coordinate and monitor workshop activities, ensuring adherence to schedules.
- Guarantee maintenance and repair work complies with Sandvik quality standards and customer requirements.
- Promote a strong Health, Safety and Environment culture and ensure regulatory compliance.
- Monitor resource utilisation, productivity and workflow to optimise performance.
- Maintain tools, equipment and facilities in a safe, organised condition.
- Support employee development through training, mentoring and feedback.
- Maintain accurate documentation, service records and reporting.
- Identify continuous‑improvement opportunities and implement actions to enhance safety, quality and customer satisfaction.
Required profile
- Congolese (DRC) citizen with an Advanced Certificate or Diploma in Logistics, Supply Chain Management or a related field.
- Hands‑on experience in logistics operations and customer‑facing environments.
- Ability to meet customer commitments and understand the impact of delays or quality issues.
- Fluent in English and French, both spoken and written.
Required skills
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Salaires par métier
- French-Speaking Customer Support Specialist (Remote) 13
- Country Director – Democratic Republic of Congo 8
- French-English Customer Support Associate 7
- Remote French-English Customer Support Representative 6
- Adjoint·e Chef de Mission aux Programmes 5
- French+English Bilingual Customer Service Representative 5
- Remote French Bilingual Customer Support Representative 5
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Sandvik
Katanga
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