French-Speaking General Manager - Crepe Kiosk Concept, Lubumbashi

About the role

Apt Resources is recruiting, on behalf of a well-established business group, a French-speaking General Manager for a crepe kiosk concept in the Democratic Republic of the Congo. The client is building its hospitality presence in Lubumbashi, focusing on strong customer experience, consistent product standards and well-run day-to-day operations. The role suits a commercially minded hospitality leader who combines operational discipline with hands-on team leadership.

Key responsibilities

• Oversee daily kiosk operations, service quality, hygiene and food safety.
• Manage staffing, scheduling, training, performance and team development.
• Monitor sales, inventory, food costs, budgets and operational profitability.
• Implement brand standards and ensure consistent product quality.
• Coordinate with suppliers and resolve operational issues in the DRC market.

Required profile

• 5+ years of general management experience in hospitality or quick-service food operations.
• Proven ability to drive sales, manage budgets and improve operational profitability.
• Experience managing, training and motivating frontline teams.
• Fluency in both French and English; willingness to relocate to Lubumbashi.
• Experience in a kiosk, retail food or QSR setting is a plus; hospitality education is an advantage.

Required skills

• Food safety and hygiene standards
• Inventory control and cost controls
• Budget management and sales performance

What we offer

• Salary of USD 14,400 to 21,600.
• Additional USD 1,200 to 1,800 plus free accommodation and other benefits.