Monitoring, Evaluation and Learning (MEL) Officer

About the role

VillageReach supports a new large immunization programme in Lomami Province by implementing its monitoring, evaluation and learning system. The MEL Officer ensures that programme and vaccination data are collected on time, checked for quality, reconciled across sources, analysed and turned into information used by programme and government teams. The role is strongly field-oriented, works closely with the Senior MEL Officer and the global Research, Evidence and Learning Director, and reports to the Manager of Monitoring and Evaluation.

Key responsibilities

• Collect and maintain monitoring data from Health Zones and Health Areas, keeping project databases, trackers and reporting tools up to date
• Compile data from DHIS2, digital session reports, GTS outputs, training logs, supervision checklists, supply-chain tools and community records
• Produce monthly analyses of vaccination performance, track zero-dose and under-immunized children, and flag declining coverage or high dropout
• Track planned versus completed fixed, outreach and mobile sessions, and reconcile them with GTS and facility records
• Carry out field verification visits, check data against registers and tally sheets, and follow up data-quality improvement plans
• Work with GRID3 outputs to verify that vaccination teams reached planned locations and flag route deviations
• Monitor vaccine availability, stockouts, wastage and cold-chain issues, and escalate recurring problems
• Support caregiver surveys, interviews and focus groups, and help analyse qualitative findings
• Prepare weekly and monthly summaries and dashboards, contribute to quarterly donor reports, and maintain corrective-action trackers
• Coach Health Zone and facility teams on data recording and reporting, and support government teams in using data for action

Required profile

• Bachelor's degree in public health, epidemiology, statistics, M&E, health information systems, social sciences or a related field
• 3-5 years of M&E experience, preferably in immunization, primary health care, community health or health-system strengthening
• Experience verifying field data, checking data quality and preparing routine monitoring reports
• Strong written and spoken French; working knowledge of English is an advantage
• Comfortable working in rural, underserved contexts and with government health teams and community actors

Required skills

• Routine health data and DHIS2 or comparable systems
• Digital data-collection tools, Excel and data visualization; Power BI exposure is an advantage
• Familiarity with vaccination registers, routine immunization indicators, zero-dose monitoring or EPI systems is an advantage
• Microsoft Office Suite, Atlas.Ti

The position is field-oriented and involves regular travel to Health Zones, Health Areas and vaccination sites in Lomami Province, including hard-to-reach settings. Applications are reviewed on a rolling basis until 30 October 2026, with a screening interview, skills and value-based interviews, a practical assessment and a background check.