Workshop Manager

About the role

The Workshop Manager will lead Sandvik’s rebuild workshop in Lubumbashi, overseeing the safe, efficient and profitable refurbishment, overhaul and remanufacturing of mining equipment and components. This role is responsible for workshop performance, quality, customer satisfaction and continuous improvement while championing Sandvik’s Zero Harm safety culture.

Key responsibilities

• Promote and maintain a Zero Harm safety culture; ensure compliance with EHS policies, conduct risk assessments and incident investigations.
• Manage daily rebuild workshop activities including machine rebuilds, component overhauls, inspections, testing and commissioning, meeting delivery commitments.
• Optimize productivity, resource utilisation and turnaround times; monitor KPIs such as safety, quality, delivery, efficiency and profitability.
• Lead, coach and develop workshop supervisors, planners, technicians and apprentices, fostering a high‑performance, accountable team.
• Build strong relationships with customers as a trusted technical partner; support quotations, rebuild proposals and identify growth opportunities.
• Oversee workshop budgets, labour efficiency, inventory utilisation and cost control; review costing and financial performance.
• Ensure all work complies with OEM specifications and Sandvik quality standards.

Required profile

• Proven ability to lead, coach and develop workshop personnel.
• Strong commitment to safety and experience promoting a Zero Harm culture.
• Experience managing workshop budgets, cost control and financial performance.
• Excellent stakeholder management skills with customers and internal teams.

Required skills