Sales Engineer - DRC Key Accounts

About the role

Sulzer is hiring a Sales Engineer for its DRC Key Accounts role, reporting to the Head of Sales - Central Africa / Managing Director SPUZM. The incumbent drives new business growth for Sulzer's equipment and services across all industrial segments in the Democratic Republic of Congo, with a primary focus on Metals and Mining, and also Chemical Processing, Power Generation, Water & Wastewater and general industrial applications. The role is based in Lubumbashi with frequent travel to Zambia, spending about 70% of the time on site with customers and 30% at the Sulzer Zambia office.

Key responsibilities

• Carry out technical, commercial and service visits at key account sites in the DRC and capture customer needs and quotation requests.
• Develop relationships with new potential clients and nurture existing accounts, promoting Sulzer's pumps, agitators, mixers, compressors and separation technologies.
• Learn Sulzer sales processes and rules, then prepare and follow up quotations that match customer requirements and Sulzer's objectives.
• Collaborate with local and regional colleagues in Zambia and the wider Sulzer network, acting as the main link between the DRC market and the Zambia office.
• Report customer information, market trends and competitor activity to management, and keep accurate Salesforce records of customers, visits and opportunities.
• Assist management with reporting such as budgets, rolling forecasts and MBR when requested.

Required profile

• Degree or diploma in Mechanical, Chemical or Electrical Engineering, or Grade 12 certificate or equivalent.
• 3-5 years of sales, tendering and marketing experience in a technical environment (Mining, Chemical Processing, Oil & Gas or Power Generation).
• Proven sales experience in the DRC industrial market is a big advantage; knowledge of slurry applications and chemical process pumps is highly desirable.
• Fluency in French and English is mandatory; fluency in a local DRC language such as Kiswahili is a significant advantage.
• Congolese nationality, Grade 12 certificate or equivalent, and an unendorsed valid driver's licence.

Required skills

• Sound sales, marketing and territory management skills.
• Working knowledge of tendering procedures.
• Knowledge of industrial process equipment, pumps and rotating equipment.
• CRM tools (Salesforce) and CPQ tools (STARS, ABSEL); knowledge of ERP tools such as SAP is key.
• Computer literacy (Word, PowerPoint, Excel).