Management Services Officer

About the role

The World Food Programme (WFP) is hiring a Management Services Officer (Chargé(e) des Services de Gestion) for its Goma field office, under the responsibility of the Finance Officer and reporting to a more experienced staff member. The post is open only to Congolese nationals and runs for 12 months on a Service Contract (Level 8). Its aim is to support high-quality management services that help WFP deliver food assistance to beneficiaries.

Key responsibilities

• Help draft the management services part of the national strategic plan and resource planning, aligned with national and WFP strategies.
• Support annual functional plans and the implementation of policies, procedures, processes, standards and systems.
• Gather data and carry out basic analysis to support planning and decision-making.
• Identify resource needs efficiently and within deadlines.
• Maintain working relationships with stakeholders, UN agencies and government bodies, and share data to strengthen cooperation.
• Propose improvements to health and safety services and promote environmental sustainability.
• Use digital tools and collaborate with technical experts to improve workflows.
• Contribute to inter-agency reform initiatives and support field missions by documenting problems and proposing solutions.
• Support training initiatives and apply emergency response practices so resources can be deployed quickly.

Required profile

• At least one year of professional experience after a university degree in management services or administration.
• Experience or training in at least one management services area (e.g. assets, facilities, fleet, official travel).
• Experience analysing data, trends and performance indicators.
• University degree in business or public administration, engineering or another relevant field, or a first-cycle degree plus two years of relevant experience and training.
• Fluency in French (level C) and practical knowledge of English (level B).

Applications must be submitted only through the online recruiting system; CVs sent by email or other channels are not considered. The deadline is 12 November 2026.